SMS and email marketing
SMS and email campaigns connected to your ordering channel.
Branded Bites includes SMS and email marketing tools built into the same platform as your direct ordering system. Send campaigns to your customer list, target segments, drive orders through promo codes, and track campaign performance without a separate marketing tool.
SMS campaigns for direct orders
Send targeted SMS messages to your customer list or a defined segment. Campaign messages can include a promo code, a limited-time offer, or a direct link to your ordering website or branded app. SMS campaigns are designed to drive orders through your direct channel, not a marketplace.
Email campaigns and promotions
Email campaigns work alongside SMS outreach or independently. Use email for new menu announcements, seasonal specials, and campaign recaps. Both SMS and email campaigns are managed from the same platform, and performance data is visible in the same dashboard.
Customer segmentation
Target campaigns to specific groups of customers based on order history, spend, loyalty status, recency, or other behaviors. Segmentation means a win-back message goes to inactive customers while a VIP offer goes to your top spenders, without sending the same message to everyone.
Promo codes tied to campaign performance
Generate promo codes that tie directly to campaign tracking. When a customer uses a code at checkout, the order is attributed to that campaign, giving you clear visibility into which campaigns are producing direct orders and which are not.
Frequently asked questions
Related features
Loyalty and rewards
Build the loyalty program your restaurant actually wants.
Reward customers for the behavior you want to grow: dollars spent, order count, item purchases, visits, or VIP status. Earning rules, redemption thresholds, and win-back campaigns are all configurable to match your restaurant.
Analytics and owner dashboard
See what is actually driving direct revenue.
Track top items, repeat customer behavior, direct order growth, campaign attribution, and loyalty activity from one dashboard. Direct order data, campaign performance, and customer behavior in one place without manual exports.
Branded mobile app
An app customers recognize as yours.
Your restaurant gets a mobile app on iOS and Android carrying your logo, colors, and menu. Customers can order, earn loyalty points, redeem rewards, view order history, and receive promotions, all inside your brand.
Direct ordering starts here
Ready to turn more customers into direct orders?
Launch a direct ordering system with your own branded app, loyalty program, SMS and email campaigns, POS integration, delivery handoff, and product analytics.