Direct online ordering
A direct ordering channel built around your restaurant.
Branded Bites powers your restaurant's direct ordering website and custom subdomain. Customers browse your menu, build their order, check out, and choose pickup or delivery, without going through a third-party marketplace.
Custom ordering website and subdomain
Your restaurant gets a branded ordering website at a custom subdomain like orders.yourrestaurant.com. Customers can also be directed to an ordering link embedded on your existing website. Both point to your menu, your checkout, and your brand, not a marketplace that buries your restaurant in a competitor feed.
Menu browsing, modifiers, and cart
Customers browse your full menu by category, customize items with modifiers, add to a cart, apply promo codes, and check out in a single branded flow. The checkout experience includes pickup and delivery options depending on how your restaurant is configured.
Customer accounts and order history
Returning customers can sign in to see their order history, repeat previous orders, manage saved addresses, and view their loyalty points balance. Order history reduces checkout friction and gives customers a reason to order directly from you rather than through a marketplace.
Order confirmations and status
Customers receive order confirmation messages after checkout. Pickup and delivery updates can be sent through the ordering flow so guests stay informed without staff manually communicating each order status.
Frequently asked questions
Related features
Branded mobile app
An app customers recognize as yours.
Your restaurant gets a mobile app on iOS and Android carrying your logo, colors, and menu. Customers can order, earn loyalty points, redeem rewards, view order history, and receive promotions, all inside your brand.
Toast integration
Your Toast menu, synced automatically.
Branded Bites imports your menu directly from Toast and keeps pricing in sync as you make changes. One menu to maintain, no duplicate entry. Orders placed through your website or branded app arrive in the Branded Bites order dashboard, not in Toast.
Delivery and pickup
Pickup, Uber Direct, and DoorDash Drive built in.
Customers can choose pickup or delivery when ordering directly from your restaurant. Branded Bites supports Uber Direct and DoorDash Drive for delivery fulfillment, keeping the ordering relationship with your restaurant rather than a marketplace.
Direct ordering starts here
Ready to turn more customers into direct orders?
Launch a direct ordering system with your own branded app, loyalty program, SMS and email campaigns, POS integration, delivery handoff, and product analytics.