Features
One platform for direct orders, loyalty, delivery, and customer growth.
Branded Bites gives restaurants the tools to sell directly, reward loyal customers, run campaigns, connect delivery, and understand what is driving revenue.
Direct online ordering
Own your ordering channel.
Give customers a direct way to order from your restaurant: via a branded website, a custom subdomain, or an ordering link you control. No marketplace fees, no third-party branding, no detour through someone else's app.
Branded mobile app
An app customers recognize as yours.
Your restaurant gets a mobile app on iOS and Android carrying your logo, colors, and menu. Customers can order, earn loyalty points, redeem rewards, view order history, and receive promotions, all inside your brand.
iOS and Android app experience
Custom restaurant branding
In-app menu ordering
Loyalty dashboard and rewards
Order history and favorites
Promotions connected to SMS and email
Loyalty and rewards
Build the loyalty program your restaurant actually wants.
Reward customers for the behavior you want to grow: dollars spent, order count, item purchases, visits, or VIP status. Earning rules, redemption thresholds, and win-back campaigns are all configurable to match your restaurant.
SMS and email marketing
Campaigns built into the ordering system.
Send SMS and email campaigns that point customers back to your direct ordering channel. First-order offers, win-back sequences, birthday rewards, and new menu promotions are managed inside the same platform as your ordering and loyalty tools.
SMS campaign tools
Email campaigns
Customer segmentation
Promo codes tied to campaigns
Campaign performance tracking
First-order and win-back offers
POS integrations
Works with your existing POS.
Branded Bites imports your menu from Toast, Square, or Clover and keeps pricing in sync. One menu to maintain. Orders arrive in the Branded Bites dashboard, not your POS.
Delivery and pickup
Pickup, Uber Direct, and DoorDash Drive built in.
Customers can choose pickup or delivery when ordering directly from your restaurant. Branded Bites supports Uber Direct and DoorDash Drive for delivery fulfillment, keeping the ordering relationship with your restaurant rather than a marketplace.
Customer pickup
Guests order ahead and pick up directly, with no driver coordination.
Uber Direct
Built-in delivery handoff through the Uber Direct driver network.
DoorDash Drive
Built-in delivery handoff through the DoorDash Drive network.
In-house delivery is available upon request for restaurants with their own drivers. Delivery fees are separate from the platform fee and can be passed to the customer.
Analytics and owner dashboard
See what is actually driving direct revenue.
Track top items, repeat customer behavior, direct order growth, campaign attribution, and loyalty activity from one dashboard. Direct order data, campaign performance, and customer behavior in one place without manual exports.
Direct order reporting
Product-level performance tracking
Campaign order attribution
Loyalty activity overview
Repeat customer behavior
Customer database access
Comparing direct ordering options?
Branded Bites is built for restaurants looking for a direct alternative to DoorDash and Uber Eats, with a branded app, loyalty, and campaigns that keep customers coming back to your own channel.
Direct ordering starts here
Ready to turn more customers into direct orders?
Launch a direct ordering system with your own branded app, loyalty program, SMS and email campaigns, POS integration, delivery handoff, and product analytics.