FEATURES
One platform for direct orders, loyalty, delivery, and customer growth.
Branded Bites gives restaurants the tools to sell directly, reward loyal customers, run campaigns, connect delivery, and understand what is driving sales.
Direct online ordering
Turn your restaurant website into a direct ordering channel.
Customers can browse the menu, customize items, check out, select pickup or delivery, and order directly through your restaurant's branded experience.
Restaurant ordering website
Custom ordering subdomain
Menu browsing and item modifiers
Cart, checkout, promo codes, and confirmations
Customer accounts and reorder history
Website or app
Menu
Checkout
Toast
Pickup or delivery
Loyalty points earned
Branded mobile app
Give guests a restaurant mobile ordering app they recognize.
Your branded restaurant app can carry your logo, colors, menu, rewards, order history, favorites, and direct ordering flow.
Custom restaurant branding
iOS and Android app experience
Favorites and recent orders
Rewards dashboard
Promotions connected to SMS and email
Bella
Kitchen
Free pickup
Skip the fees and earn rewards on every direct order.
Start Your Order
Pickup
Ready in 20 min
Delivery
45-60 min
Curbside
Let us know
My Rewards
482pts
$5 reward unlocked
Featured Favorites
View allOak Burger
$15.49
Garlic Salmon
$24.49
Loyalty and rewards
Build rewards around the behavior you want to grow.
Create a restaurant loyalty app experience that rewards dollars spent, order count, visits, product purchases, VIP customers, and win-back campaigns.
Points per dollar
Order-based rewards
Item-based rewards
VIP offers
Manual rewards and custom segments
Loyalty builder
Build the reward
Points per dollar
Customizable
Earn rule
1 point for every $1 spent
VIP segment
Top 10% of direct customers
Win-back
Reward after 30 days inactive
Item reward
Buy 9 coffees, get 10th free
SMS and email marketing
Send campaigns that bring customers back to your own ordering channel.
Promote lunch offers, weekend specials, new menu items, birthday rewards, loyalty campaigns, first-order offers, and win-back offers.
Restaurant SMS marketing software
Email campaigns
Promo codes
Customer segments
Campaign performance tracking
Campaign dashboard
Bring customers back
Campaign orders
168
Promo redemptions
92
Lunch Rush
47 orders generated
Weekend Push
68 orders generated
Win Back
31 orders generated
VIP Offer
22 orders generated
Toast integration
Keep direct ordering connected to restaurant operations.
Toast integration is ready, helping direct orders fit into the restaurant workflow and reducing staff friction.
Toast online ordering integration
Reduced manual entry
Cleaner order flow
Kitchen workflow support
Staff-friendly order organization
Branded Bites app
Toast
Kitchen workflow
Delivery and pickup
Support pickup, Uber Direct, DoorDash Drive, or in-house delivery.
Branded Bites supports customer pickup, Uber Direct, and DoorDash Drive. In-house delivery can be built upon request.
Customer pickup
Uber Direct built in
DoorDash Drive built in
In-house delivery upon request
Delivery fees can be passed through when supported
Customer pickup
Guests order ahead and pick up direct.
Uber Direct
Built-in delivery handoff for supported orders.
DoorDash Drive
Built-in delivery handoff for supported orders.
In-house delivery
Available upon request for restaurants with drivers.
Delivery fees are separate from the Branded Bites platform fee and can be passed to the customer when supported.
Product analytics
See what products and campaigns are driving direct revenue.
Track top items, repeat behavior, direct order growth, campaign performance, and customer activity from one restaurant owner dashboard.
Product-level performance
Campaign order attribution
Customer behavior tracking
Direct order trends
Repeat customer insights
Owner dashboard
Direct order growth
Direct orders
1,284
Campaign orders
214
Repeat customers
38%
Top item
Chicken Sandwich
312 direct orders
Best campaign
Lunch Rush
47 orders generated
Restaurant owner dashboard
Give operators a clean view of what is working.
Owners can understand orders, campaigns, products, loyalty activity, delivery performance, and customer growth without digging through disconnected tools.
Direct order reporting
Loyalty activity
Campaign reporting
Customer database
Launch and onboarding support
Owner dashboard
Direct order growth
Direct orders
1,284
Campaign orders
214
Repeat customers
38%
Top item
Chicken Sandwich
312 direct orders
Best campaign
Lunch Rush
47 orders generated
Comparing direct ordering options?
Branded Bites is built for restaurants looking for a DoorDash alternative for restaurants, an Uber Eats alternative for restaurants, and a branded restaurant app that keeps customers closer to the business.
Direct ordering starts here
Ready to turn more customers into direct orders?
Launch a direct ordering system with your own branded app, loyalty program, SMS and email campaigns, Toast integration, delivery handoff, and product analytics.