Delivery and pickup
Pickup and delivery connected to your direct ordering channel.
Branded Bites supports customer pickup, Uber Direct, and DoorDash Drive as fulfillment options for direct orders. Customers choose how they receive their order at checkout. Your restaurant keeps the direct ordering relationship without losing delivery capability.
Customer pickup
Customers select pickup at checkout and specify a pickup time when ordering directly from your website or app. Pickup orders arrive in the Branded Bites order dashboard so staff can monitor and prepare them. Pickup is the lowest-cost fulfillment option since it carries no delivery fee and no third-party driver coordination.
Uber Direct
Uber Direct is built into the Branded Bites platform. When a customer selects delivery at checkout on a direct order, fulfillment can be handled through the Uber Direct driver network. Delivery fees are separate from the platform fee and can be passed to the customer when supported.
DoorDash Drive
DoorDash Drive is also built in for delivery fulfillment on direct orders. Like Uber Direct, DoorDash Drive coordinates driver pickup and delivery without routing the customer through the DoorDash marketplace. The restaurant keeps the ordering relationship and the customer data.
In-house delivery upon request
For restaurants that operate their own delivery drivers, in-house delivery setup is available upon request. This supports restaurants that want full control over the delivery experience without relying on gig-economy driver networks.
Frequently asked questions
Related features
Direct online ordering
Own your ordering channel.
Give customers a direct way to order from your restaurant: via a branded website, a custom subdomain, or an ordering link you control. No marketplace fees, no third-party branding, no detour through someone else's app.
Toast integration
Your Toast menu, synced automatically.
Branded Bites imports your menu directly from Toast and keeps pricing in sync as you make changes. One menu to maintain, no duplicate entry. Orders placed through your website or branded app arrive in the Branded Bites order dashboard, not in Toast.
Analytics and owner dashboard
See what is actually driving direct revenue.
Track top items, repeat customer behavior, direct order growth, campaign attribution, and loyalty activity from one dashboard. Direct order data, campaign performance, and customer behavior in one place without manual exports.
Direct ordering starts here
Ready to turn more customers into direct orders?
Launch a direct ordering system with your own branded app, loyalty program, SMS and email campaigns, POS integration, delivery handoff, and product analytics.